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Shipping and Returns | |
Shipping and Return Policies | |
We sell to resellers only. If you are a retailer and have interest in our products, please review our store policies outlined below and submit all required information.
The prices shown on the BestWholesaleLingerie.com are wholesale prices in US Dollar. Wholesale customers must purchase minimums of a style in order to obtain the wholesale prices reflected in our shopping carts. - Minimum order requirement is US$150 per order. Most items are packed in 6 or 12 piece pre-packs (assorted colors or assorted sizes as indicated). We do not break packages. Any exceptions must be authorized by a sales representative. A Special handling fee may be incurred. - Valid "Sales & Use Tax ID" is required for customers in California to order. Please fax it to us at 1-661-291-2456. - All prices and specifications are subject to change without notice. - Sample package is available to new customers. To order sample packages, please download "Sample Order Form" under the FORMS | OTHER LINKS, fill out the required information and fax to 1-661-291-2456. Shipping and Handling We usually ship within two business days for in-stock items after we receive your payment. Back ordered items may be shipped separately without extra shipping charge. Please note that your orders will not deliver to Post Office Boxes (PO Box) via UPS or FedEx. Freight charges are automatically calculated by total weight, size, and destination of packages prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. International Shipment
Yes, we ship worldwide. Please note that additional customs brokerage fees, local duties and taxes may be incurred when you import merchandise into your country. These additional costs are customers' responsibility. Please check with your local customs office in advance as regulations of importing goods vary by countries. International freight charges are automatically calculated by total weight, size, and destination of packages prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Please email us with any special instructions on the custom label.
Payment
We accept Credit Card (Visa, MasterCard, Discover, & American Express), Money Order/Cashiers Check, PayPal and Wire Transfers. We do not accept COD (cash on delivery) without exception.
During the checkout process you may choose any of our current payment options and continue to place your order. Return Policy All sales are final, no guaranteed sales, no returns or exchanges unless merchandise is found defective or mis-packaged. Damage due to excessive wear, improper care, or prolonged display will not be considered for credit. All returns require prior written authorization with RA number. Approved returns will be issued credit to your card or as a store credit for future purchase. We do not send checks. Items must be returned in the condition in which they arrived and in their original packaging. For any shipment sent back to us without authorization, there will be a 25% restocking fee plus freight cost incurred. This decision is determined by Best Wholesale Lingerie on an individual basis. Unauthorized returns will not be accepted and will be shipped back at customer's expense. All claims must be made within 7 days of receipt of merchandise. For any other questions, please contact our customer service at [email protected]. Cancellations
Merchandise not in stock will be automatically cancelled unless otherwise authorized. |
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When will my order ship and what are my shipping charges? | |
We usually ship within two business days for in-stock items after we receive your payment. You may click the "Order Status" link to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24 hours of shipment.
Shipping cost is automatically calculated by total weight, size, and destination of packages prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Please see our Shipping & Return Policies for more information. |